Success Stories

We value our patients' experience at Orange Coast Chiropractic Group. If you are currently a patient, please feel free to complete the following Client Experience Questionnaire. The Questionnaire is in Adobe Acrobat format, and requires the free Acrobat Reader to view.

Download & Print Questionnaire

CLIENT EXPERIENCE QUESTIONNAIRE Our mission is to maintain a dedicated, caring and knowledgeable team committed to providing exceptional client services and Chiropractic Care. We strive toward this excellence through continuing education, technical advances and compassionate care for all of our patients. You can help us reach and maintain this level of service by sharing your chiropractic needs and expectations. By completing this client survey, you will be a part of our team meetings and be assured that your comments will be discussed and acted upon. Thank you for your time and effort. (Please Note: Your privacy is 100% assured.)

How Did You Choose our practice? A Friend told me that this is the place.  

Found you through the Search Engines

Your Telephone Experience:

My call was answered promptly with concern and the ability to answer all questions

It was easy to make an appointment they were willing to help me at the time and date I needed.

I was referred to the website to get necessary forms ahead of time this helped me prepare prior to entering my on

my first visit. 

I was placed on hold for only a few seconds they did offer to be called back if needed

Your Impression of our Receptionist (Over the Phone): Friendly and attentive, Courteous, Informative

Your Impression of our Receptionist (In Person):  Stood and greeted me was Aware of purpose of visit,  Was warm and cheerful she gave me undivided attention, Answered all my questions

Your Impression of our Reception Area: was comfortable,  neat & clean,  countertops free from clutter organized, Child-friendly 

Your Impression of our Parking Lot/Grounds:  Clean, I found a parking spot with ease 

I printed out any necessary forms ahead of time, I registered to be a member and/or to receive free newsletters

Your Impression of our Doctor: Introduced himself he listened to what I said, he gave clear advice, answered all my questions, I felt valued, he was knowledgeable, and gave me the information. 

My waiting time was reasonable and the doctor was more concerned about my problems and serving me as a patient.

My problem was taken care of faster the I even imagined.

I have recommended all my friends.